Support

You may open a ticket in any of the following methods: 1) email to support@aegisys.com 2) Call us directly 3) Submit a ticket via Customer Portal 4) From Aegisys Agent on taskbar

Response Time is based on severity but typical response is 30 minutes or less. If it's an urgent matter, we recommend calling us directly.

Please call our Emergency Support Number 1 866 961 1805. If After hours, select Option 9

Yes! If you are an existing managed client, we are able to connect to you on demand via our secure remote agent without any assistance from you. Our agents update automatically ensuring the very latest in security as part of our Secure First approach.