Frequently Asked Questions

"We all know it's important to listen...but successful people have discovered that it's equally as important to ask questions"

Q? WHY AEGISYS SERVICES AND HOSTING?


A. Aegisys is a team of multi-faceted industry seasoned professionals who offer a wide range of experience targeted for Small, Medium and large business's alike. We supplement and/or become your department for entire businesses who may have no or few staff with limited time on their hands. Aegisys is a technology partner who understands best practice guidelines and will help improve your network uptime and recoverability.


We will help you manage your local network in its entirety with concise, on point services and support. Our vast experience allows us to solve problems quickly so you may get on with what is important ... your business.


Our hosting gives you an alternative to simply replacing dated old servers by migrating the server into our cloud where we fully manage and support your servers and applications.


Aegisys is a partner with Dell, Barracuda, Unitrend's and more specializing in what equipment is best for you based on the task being performed. We will procure the hardware for you and deploy it as one easy process.


Aegisys is a true one-stop Service partner and support has never been this easy.


Q? HOW LONG HAS AEGISYS BEEN IN BUSINESS?


A. Since 1999, we have been servicing our esteemed clients in Canada, USA, and the Caribbean.


Q? HOW DOES AEGISYS MANAGE THEIR NETWORK SECURITY?


A. Aegisys Security manages our securities utilizing the same technology as used by the NASDAQ. This powerful methodology allows us to mitigate threats in real time and unlike traditional SIEM or security point products, it provides Aegisys with:


  • Unified, Coordinated Security Monitoring
  • Simple Security Event Management and Reporting
  • Continuous Threat Intelligence
  • Fast Deployment
  • Multiple Security Functions Without Multiple Consoles


At Aegisys, your security is managed by the very best and latest technology with industry best practices foremost in mind.


Q? WHEN WE HOST IN THE AEGISYS CLOUD, WOULD OUR SERVERS BE AUDITABLE WITH OUR OWN PRIVATE 3RD PARTY AUDITOR?


A. Private Cloud servers are 100% client 3rd party audible down to the operating system. Some conditions and restrictions do apply in the Public and Hybrid model clouds. For more information, please contact Aegisys at info@aegisys.com and we would be happy to answer all your questions specific to your unique requirements.


Q? WILL AEGISYS PROVIDE DISASTER RECOVERY FOR MY HOSTED SERVERS?


A.Yes. With Aegisys having two hosting facilities, we are able to provide Disaster Recovery for your hosted servers in our alternate facility for you. This would be specific to your hosting plan selected for your business. 


Q? WILL AEGISYS PROVIDE BACKUP FOR MY HOSTED SERVER?


A. Yes. This is based on the service plan selected. Aegisys has full CDP (Continuous Data Protection) backup capabilities with De-duplication technologies built-in. Based on the levels of protection, we can recover file versions on demand. Data retention periods are flexible and engineered based on your businesses unique requirements. Two week retention is typical and 100% customizable at any time.


Q? ARE ANY BACKGROUND CHECKS PERFORMED ON INDIVIDUALS WITH ACCESS TO THE SYSTEMS AND / OR DATA?


A. Aegisys staff is background checked and fingerprinted. Random background checks are also performed. NO staff member of Aegisys may have any criminal background.


Q? DOES AEGISYS HAVE POWER REDUNDANCY?


A. Yes. Aegisys Hosting utilizes Natural Gas Generators located at each site. This eliminates the need to refuel as required by conventional Gas or Diesel Generators.


Q? DOES AEGISYS HAVE BANDWIDTH AND NETWORK REDUNDANCY?


A. Yes. Aegisys uses a load balancer cluster to manage our bandwidth availability and to offer high availability to our hosted clients. Aegisys also has redundancy is firewalls,   switches and in our Hosted environment itself such as in Disk, memory and CPU.