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IT Support Services

Legal Information

Aegisys Cloud Solutions was founded with the vision of being a different type of company — a technology service company that is easy to do business with. It’s our unique customer service philosophy we pride ourselves on. To ensure our passion in customer service endures, we’ve made our legal information easily accessible. For questions related to these documents, please contact us via mail at the following address.

General Counsel
Aegisys Cloud Solutions
7-598 Falconbridge Road
Sudbury, Ontario, Canada, P3A 5K6

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Contract Terms and how they work together

Aegisys customer agreements consist of three types of documents, each with a specific function: Service Order, Master Services Agreement and Product Terms. This framework provides you with the flexibility of placing multiple orders (Service Orders) with us, as and when you need. Each Service Order is subject to general legal terms and conditions (Master Services Agreement) and the specific terms and conditions for your chosen services (Product Terms).

Product Terms
The Product Terms provide the specific terms applicable to the services you’ve ordered.
Service Order
The Service Order describes the services you’ve ordered, the terms by which they are used, as well as the fees you’ll pay for those services.

Our Agreements and Policies

Master Services Agreement

The Master Services Agreement (“MSA”) provides the general legal terms and conditions applicable to all of our services. View MSA.

Acceptable Use Policy

The AUP defines acceptable use of the Aegisys Technology services: Acceptable Use Policy

Privacy Statement

Aegisys has created this privacy statement that sets forth our information gathering, data security and dissemination practices: Privacy Statement.

Copyright and Trademarks

Receive information on Aegisys copyright and/or applicable rights to all text and graphic images: Legal Copyrights, Trademarks, and Servicemarks.

Website Terms of Use

By accessing, browsing or using our websites, you are agreeing to comply with and be bound by the Terms of Use and all terms and conditions incorporated by reference as outlined in our Website Terms of Use.

Security Vulnerability Reporting

Our team gives immediate attention to any report of security issues. Learn about our security disclosure process and how to submit a security vulnerability report: Security Vulnerability Reporting.