Information for Law Enforcement Authorities

URL: https://www.aegisys.com/legal/information-for-law-enforcement-authorities

©2024 Aegisys – Global Terms – 15 January 2024 Revision – AEG# 32652

Summary:

1468625 Ontario Limited (D.B.A. Aegisys ) is a provider of IT Hosting services, and as such, we do not manage the data, content or applications hosted from our infrastructure. Our customers are in care, custody and control over the data stored on the hosted system.  Furthermore, some of Aegisys customers are Resellers of Aegisys services, and therefore, it is possible that the information you are seeking belongs to the customer of our customer.

Criminal Subpoenas

Aegisys accepts subpoenas sent by email, mail and hand-delivery.

Aegisys Canada Requests

Legal Department
Aegisys Cloud Solutions
7-598 Falconbridge Road
Sudbury, Ontario, Canada
P3A 5K6

Email: legal@aegisys.com

For requests outside the continental Canada, submit to: legal@aegisys.com

Civil Subpoenas

Aegisys will only accept a civil subpoena from a court of competent jurisdiction, and properly served through our registered agent.

Notices

In accordance with the confidentiality provision within our Terms and Conditions, Aegisys will notify its customers of any request for their confidential information unless prohibited by law or pursuant to a Court Order.

Requests

Please include as much detail as possible about the subscriber information you are seeking. The following are examples of items required by Aegisys to properly identify the customer:

(i) IP address(es)
(ii) Domain/Website information
(iii)Date(s)
(iiii) Or any combinations of the above

Testimony

Aegisys records are authenticated pursuant to law, and should not require the testimony of a records custodian. If a special form of certification is required, please attach it to your records request.

Cost Reimbursement

As provided by law, Aegisys may seek reimbursement for costs in responding to requests for information. We may also charge additional fees for costs incurred, or objecting to non-standard or burdensome requests.