IT Support Services

Northstar Cloud Computing

Since 1999, Aegisys has been recognized as a leader of providing cloud-based solutions direct to utilities and SaaS solution providers in North America.


Although we are a service partner to Northstar Utilities, our engagement to you is PRIVATE and not sponsored by Northstar and their teams in any way. We work for you. Our opinions are impartial and will work on your behalf to meet all application resolutions and targets to any problems you may experience.


Our technical expertise has been relied on by Northstar themselves to consult and correct vital issues to Northstar client deployments. We worked with Northstar staff experts and clients alike to mitigate problems such as performance, integration expertise, and security management in a impartial professional manner.


Aegisys have a combined 80+ years of experience in the technical deployments of Northstar solutions.

Aegisys is proud to have the experience to work side by side with Utilities teams throughout North America. These relationships are based on countless hours of managing Northstar Suite of applications to operate in different climates, locations and providing the expertise to integrate with so very many other vendors.


Aegisys  has trailblazed a framework  by which other existing service providers provide their services today. Aegisys IT has tremendous experience in databases used by Northstar such as Informix, MSSQL, MySQL, PostGre and others. We know how to tune and maintain each of them for optimum performance and scalability.


We provide everything you need to deploy, manage, maintain and secure your Northstar Utility investment. We collaborate with your teams to ensure end to end deployments are documented, audited and managed where necessary.


Mobility integrations such as MDM, GPS, RDS, 2FA available


What Our Solutions Cover

Aegisys developed and designed the Northstar Disaster Recovery framework used by some existing SaaS today. We provide all things in technology up the the actual use of the applications. We ensure all applications including backend systems such as databases are optimized and avail. Our redundant Tier 3 Datacenter guarantee’s a 99.99 percent uptime availability meaning less than 2 hours of downtime per year. We have redundant power, cooling, infrastructure, Internet and cross site server SYNC between our hosting locations.


Our security is 100% managed 24/7 including our LIVE SOC (Security Operations centre) meaning should anything be seen, it will be managed from Incident to Mitigation.


Aegisys accomplishments:

Aegisys has experience to host up to 26 concurrent Metersense deployments

Aegisys has experience to host over 16 Concurrent Northstar Utilities Suite of applications

Aegisys Hosting framework process has trailblazed a model in use by other providers including Northstar themselves

Aegisys was the first to pioneer Go-Live Disaster Recovery for Northstar applications

Aegisys is the first to pioneer Metersense Disaster Recovery

Aegisys deploys and maintains eCare, mCare, Customer Connect, Silverblaze, Northstar

Aegisys deploys Northstar based on Industry Best Practices including segmentation and auditing.

Aegisys provides project professional services


Aegisys services quick notes:

Second to none experience in the Northstar Suite of applications

We perform common tasks such as Test refreshes, etc

Our services are month to month. No long term agreements required

  • Aegisys is an MSP. Our extensive Cloud toolset is available to monitor, secure, mitigate any issues you may have 24×7


If you are seeking to Host Northstar without the staff supplementation with a trusted Partner … Aegisys is that Solutions provider. Reach out today to learn more.


“Aegisys teams acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting.”

Software Subscriptions

Aegisys handles all your software subscriptions such as M365, Adobe, Exclaimer and more

Web Hosting

We provide everything to host your Northstar Suite of applications securely.

Cloud SIEM with 24/7 SOC

Get the Aegisys 24/7 Managed Security bundle with LIVE 24/7 Security Operations Centre.

24/7 IT Support

Our teams works around the clock to identify and correct issues before they become outages.